When you purchase a Health Mate infrared sauna, you are choosing long-term peace of mind. The lifetime warranty is part of our unique 3G method: Great health, Genious design and Guaranteed quality. All you need to do is register your purchase of your Health Mate infrared sauna below. Even if you bought your infrared sauna through a distributor, the warranty is provided directly by Health Mate. This way, you are always assured of complete support.
Health Mate offers a lifetime warranty on the main components of your infrared sauna:
Repairs to these components are always free under warranty except in cases of improper use resulting in damage; this also applies, for example, to damage caused by lightning strikes or corrosion damage due to an excessively humid environment. For repairs to infrared cabins older than 2 years, a transport fee will be charged.


An infrared sauna uses infrared heaters to warm the body directly, rather than heating the air around you to a high temperature as a traditional sauna does. That means you get a deep, comfortable warmth at a much lower ambient temperature. Health Mate’s saunas use our patented Tecoloy heaters, which produce long wave infrared, the wavelength range the body absorbs most efficiently.
Health Mate saunas typically run between 45°C and 65°C, well below the 80°C to 100°C of a traditional Finnish sauna. Because long wave infrared warms you directly rather than relying on high air temperature, you get a satisfying, deep heat at a far gentler setting, comfortable enough for longer sessions.
Most people find 20 to 45 minutes comfortable, though this varies with experience and personal preference. If you’re new to infrared, start with a shorter session at a lower temperature and build up gradually.
That’s part of the appeal, infrared heat is gentle enough to fit into a regular routine. Some owners use their sauna daily, others a few times a week. As with any wellness routine, listen to your body, and check with your doctor first if you have an underlying health condition.
Our indoor ranges fit easily into a spare room, garage, garden room or basement, and most models need only a standard domestic power socket. Our Outdoor Sauna is built for exterior use. Our team will talk you through space and installation requirements for your specific model when you get in touch.
Yes. Health Mate’s Tecoloy heaters are low EMF and independently tested for EMF and ELF levels, with genuine safety certification behind every heater. As with any electrical appliance, follow the manufacturer’s guidance, and speak to your doctor first if you’re pregnant or have an underlying health condition.
Running costs vary by model and how often you use it, but infrared saunas are generally efficient since they heat you directly rather than a large volume of air. Our team can talk you through expected running costs for the specific model you’re considering.
Every Health Mate indoor sauna is backed by a lifetime warranty on key components, reflecting the standard we build to and the quality control every cabin goes through before it reaches you.
Not all infrared saunas are created equal, and the difference shows in the details. Speak with a Health Mate expert to discover the sauna crafted for your home, and experience firsthand what sets Health Mate apart as the standard others aspire to.
Either book an in-person or virtual showroom tour, or call us today to speak to an expert.
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